Trouble watching our videos? This page is designed to help you diagnose and resolve the issue.
Most problems will be solved if you clear the cache of your browser (Google Chrome etc) and then restart your computer.
If that doesn't work, please review the results of the auto diagnostic below.
This widget allows you to test your download speed. Your download speed should be at least 2.5Mbps to view our streams. If your download speed is lower, please contact your internet service provider.
Please describe the issue you are having with as much detail as possible. Please provide what scene or movie you are experiencing this issue with as well as any other details that can help us fix the problem.